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The First will never ask for personal information via email. Prior to sending updates via email, we post the information here.

December 17, 2019

As part of the ongoing support given to ACH Business customers, The First periodically provides information about security, ACH Rule changes, and an update on holiday processing times.

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For a newsletter containing helpful tips and information, including a recap of 2019 ACH rule changes, please click here.

Contacting ACH Support

Contacting ACH Support at The First is easy! Though you are always welcome to contact me directly, if I am unavailable, you may speak with any member of our Customer Support team by phone at 620.663.1521 or by email at You will get an immediate response and they can help you with temporary limit raises, risk and fraud overrides, and user login issues. They are friendly, knowledgeable, and always available. Also, if needed, they can forward your call to another member of the ACH team or to my voicemail.

Processing Days for 2020

Below is a list of dates in 2020 that ACH files will not be processed:

Wednesday, January 1-New Year’s Day
Monday, January 20-Martin Luther King, Jr. Day
Monday, February 17-Presidents’ Day
Monday, May 25-Memorial Day
Saturday, July 4-Independece Day
Monday, September 7 – Labor Day
Monday, October 12 – Columbus Day
Wednesday, November 11 –Veterans Day
Thursday, November 26 – Thanksgiving Day
Thursday, December 24 – Christmas Eve – Processing deadline will be 12:00 noon
Friday, December 25 – Christmas Day

No ACH files are processed on Saturdays or Sundays.

Sarah Winkler
ACH Coordinator, Deposit Operations

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© First National Bank of Hutchinson   |  One N. Main Street, Hutchinson, KS 67501  |  620.663.1521  |  800.310.1521

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